Shipping Terms and Conditions
Shipping Charges:
- Shipping to locations outside the continental United States (Hawaii, Alaska, Puerto Rico) and international destinations for larger items will incur additional shipping charges.
- If you are located outside the continental 48 states, please contact us for a shipping quote before purchasing the item.
Processing Time:
- Items will be shipped within 1-5 working days of purchase unless stated otherwise.
Confirmation and Tracking:
- A confirmation and tracking number will be provided to you via email, phone, or your specified means of communication.
Shipping Costs:
- Shipping costs include postage, materials, and processing fee.
Freight Shipping Terms and Conditions
Applicable Items:
- Engines, transmissions, doors, and body parts that are too large for ground service will be shipped via LTL (Less Than Truckload) freight.
Shipping Address:
- A business address is required for shipping parts through LTL.
- Shipping to a residential address is possible but will incur additional fees, including a residential delivery fee and a lift gate fee if necessary.
International Orders
Customs Charges:
- Please be aware that international orders may incur customs charges, which you will be responsible for paying.
Shipping Service:
- We offer international shipping through FedEx. It is a reliable and guaranteed service. For shipping quotes, please contact us.
Returns Policy:
- No returns are accepted on international shipments.
Customer Service:
- For any inquiries or assistance, please contact our customer service team.
Returns Policy
Refunds and Replacements:
- If there is an issue with a part we sent you and you would like a replacement or a refund, you must notify us within 14 days of receiving the item.
- Returned parts must be in their original condition, as shipped, to be eligible for a return and refund.
Fitment Responsibility:
- Ensuring fitment is the buyer’s responsibility. Please use the part number, pictures, and description provided to verify that this part fits your vehicle.
- We do not guarantee color matching unless we match the color code you provide to our vehicle.
Return Shipping:
- The buyer is responsible for return shipping costs.
- Shipping charges are non-refundable.
Restocking Fee:
- A 20% restocking fee of the purchase price will be charged on all returned parts, except for defective or damaged in transit.
International Shipments:
- No returns are accepted on international shipments.
Warranty Coverage
Warranty Coverage:
- This used item comes with a 3-month warranty covering parts only; labor charges are not included.
- The warranty applies to parts that are damaged in transit, defective, incorrect, or develop internal defects during the warranty period.
- You will receive the part as advertised, listed, or shown in the reference pictures. No additional items are included.
Condition and Quality:
- As we are selling used parts, minor scuffs and scratches are to be expected. However, we will strive to send you the best available part in our inventory.
Compatibility:
- Ensuring compatibility is the buyer’s responsibility. Please research, match the part number, and consult with your technician or dealer before purchasing.
- We are here to assist you with any questions regarding compatibility.
Important Note:
- Warranty claims must be made within the 3-month warranty period.
- This warranty does not cover labor charges for installation, removal, or any related costs.
Thank you for choosing our products. We are committed to providing quality parts and excellent customer service.
